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September 2017

Exceptional Customer Service

September 5 @ 9:30 am - 1:30 pm
NWLCC, Fylde Coast Office, 1-2 Lockheed Court, Amy Johnson Way
Blackpool, FY4 2RN United Kingdom
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training in lancashire

There is a proven way to build your reputation and achieve 20% growth in business without spending anything on advertising or hours on social media and this course will show you how its done. This is not a sales course but rather a true “service” based course presented by an Operations Exec with years of experience in managing successful customer service departments. In this course you will learn how to build your business and your reputation by making simple changes…

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RANSOMWARE & MALWARE PROTECTION MASTERCLASS

September 6 @ 9:30 am - 12:30 pm
NWLCC, Fylde Coast Office, 1-2 Lockheed Court, Amy Johnson Way
Blackpool, FY4 2RN United Kingdom
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RANSOMWARE & MALWARE PROTECTION

This cybersecurity Masterclass is designed to train you in ways to protecting your business from malicious attacks like those that nearly crippled the NHS system. This morning masterclass is packed with information to protect you against Ransomware and Malware attacks against your business. This half-day course is designed for business owners, directors and senior management teams to learn about the current cybersecurity threats and the risks these threats present to your business. It is also for those who wish to…

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EXCEL LEVEL 4 – PRO USERS

September 7 @ 9:30 am - 4:45 pm
Excel training

This is the fourth and final Excel course in our 4-course Excel Pro-User program. It is the highest level of training for Excel available from the NWL Chamber for those that utilise Excel in a professional environment. This Excel Pro course has been designed for experienced users of Microsoft Excel who have either completed the Excel Level 3: Power Users course (or equivalent or have taken the Excel Online Assessment to determine a readiness for the Excel Level 4: Pro Users…

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INTERNATIONAL MARKETING MASTERCLASS

September 13 @ 9:30 am - 11:30 am
NWLCC, Fylde Coast Office, 1-2 Lockheed Court, Amy Johnson Way
Blackpool, FY4 2RN United Kingdom
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INTERNATIONAL MARKETING MASTERCLASS

Increase your international sales in a single morning by learning to market your products overseas more profitably and more effectively. This powerful Masterclass has been designed to take attendees through the international marketing process: routes to market, setting up overseas partners, competitor analysis, and so much more to form the basis for a successful overseas operation. Key Learning objectives of the workshop • How to research new international markets • Methods of competitor analysis • How to price your product…

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INTRODUCTION TO IMPORTING AND PROCEDURES

September 13 @ 12:30 pm - 4:00 pm
NWLCC, Fylde Coast Office, 1-2 Lockheed Court, Amy Johnson Way
Blackpool, FY4 2RN United Kingdom
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International Marketing Masterclass

This half day intensive and practical programme is designed to ensure that goods are imported both cost-effectively and legally. The course is suitable for all key people involved in importing, including purchasing, finance and operations departments, finance, and operations departments This course is ideal for importers in the EU but also for exporters from other regions who want to get their products into the EU market. Learn the key elements of Importing Sources of information and Legal requirements for importing Import…

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