Accrington based Dry Cleaners, Acorns of Lancashire, have won the national award: ‘Dry Cleaner of the Year 2016-17’.
The event was held last November 2016, at the annual Laundry and Dry cleaning awards ceremony at Mercedes-Benz World in Surrey. The event was organised by industry body, Laundry and Cleaning Today.
Out of more than 3,500 Dry Cleaners in the UK, Acorns of Lancashire were voted number one in the UK by a judging panel made up from industry leaders.
What makes Acorns so special is that they are entirely focused on Customer Service and quality. Their continuous improvement philosophy has allowed them to achieve the number one spot within three years of opening.
Also, Acorns of Lancashire use an environmentally friendly system, Dry Cleaning By Wetcare, for processing Customer orders. The first of its kind in Lancashire, and only the 2nd in the whole country to use Miele Professional 100% of the time.
Whether it’s a Wedding dress or UGG boots, their system is a safe and effective alternative to dry cleaning that guarantees professional results. Clothes will come out softer and last longer due to the absence of harmful chemicals and Miele’s patented Honeycomb drum, which gently cleans and cushions fabrics, ensuring they’re not damaged during the cycle. You can get all of your important pieces professionally cleaned, without them coming in to contact with harsh chemicals or neurotoxins. Also, with an absence of harmful chemicals and solvents, the system is great for those with sensitive skin.
Director, Brendan Duffy states, “The results our Customers receive are fantastic and the responses we have had have been excellent. As an example, we have literally had Brides cry with the wonderful results of our Wedding Dress Preservation. Often Brides comment that the dress is in better condition than when they bought it! ”.
Acorns of Lancashire pride themselves on their repeat, ever growing, 5,000 plus Customer base and are entirely focused on quality products and service levels. This is maintained via the knowledge of continuous improvement processes and high standards of presentation. They do not use any harmful solvents and are corporately and socially responsible. They are proud of their standards.